Privacy Policy

1 Information we collect

We collect only the information reasonably necessary to provide, maintain, secure, and improve the App and its features.

A. Device and usage information

Certain information may be collected automatically when you use the App, depending on the services and features enabled in the App. This may include:

• Device model and device type
• Operating system version
• Language and region settings
• Device or installation identifiers
• App interactions and usage statistics
• Session information
• Performance and diagnostic information
• Advertising or attribution information, where applicable

This information may be used to understand how the App is used, measure advertising and campaign performance, attribute app installations or other app events to advertising campaigns, improve performance, diagnose technical issues, maintain security, and improve the user experience.

B. Photos, Videos and user content

Unroll allows you to create collages, carousel posts, stories, layouts, and other designs using photos and videos that you choose.

iOS system photo picker. The App uses Apple’s system photo picker to allow you to select photos and videos from your device. The App receives access only to the media that you explicitly select through the system photo picker. The App does not access, browse, or collect your entire photo library.

Photos and Videos that you select are processed on your device for the purpose of providing the editing and design features you request.

Creative projects. Your collages, carousel designs, layouts, text, stickers, drawings, backgrounds, and other creative elements may be stored locally on your device so that you can continue editing or exporting your projects.

We do not access your creative projects or personal media stored on your device through the App unless you voluntarily provide information to us, such as when contacting customer support.

Saving and exporting. The App may request permission to save your finished designs to your device’s Photos library. This permission is used solely to save content that you choose to export or keep on your device.

C. Information you provide to us

You may voluntarily provide information when you contact us for customer support, report a problem, or provide feedback. This may include:

• Your email address
• The content of your message
• Information about the device or App version
• Screenshots or other information you choose to provide
• Other information voluntarily included in your communication

We use this information to respond to your request, troubleshoot problems, and provide customer support.

2 How we use information

We may use information collected through the App to:

• Provide and maintain the App and its features
• Process and edit photos and videos on your device
• Create collages, carousel posts, stories, and other designs
• Save and restore locally stored projects
• Export and share designs at your request
• Analyze usage patterns and feature performance
• Improve App functionality and user experience
• Diagnose technical issues
• Provide customer support
• Comply with legal obligations
• Protect the security and integrity of the App

We do not sell your personal information.

3 Media and creative content processing

Unroll is designed to process your selected photos, videos, and creative content on your device.

When you select a media, the App may use it to perform the editing or design operation that you request, including:

• Creating a collage
• Creating a carousel
• Applying a template or layout
• Repositioning, resizing, rotating, and arranging media
• Adding text, stickers, drawings, backgrounds, and other creative elements
• Creating photo cutouts or removing backgrounds, where supported
• Exporting your finished design

Photos, videos, and creative content used for these features are processed locally on your device. We do not upload your photos, videos, or creative projects to our servers for standard editing and design features.

We do not use your personal photos, videos, or creative projects for advertising, profiling, or training artificial intelligence or machine learning models.

4 Templates and design assets

Unroll may provide templates, layouts, stickers, graphics, fonts, backgrounds, and other design assets.

Templates may include example media or preview content for demonstration purposes. These example media are part of the template or preview experience and are not photos or videos from your personal photo library.

When you use a template, you choose and add your own photos to create your design.

Your selected photos remain on your device and are processed locally as described in this Privacy Policy.

5 Third-party services

We use trusted third-party service providers to help operate and improve the App. These providers may process information in accordance with their own privacy policies.

A. Analytics

Google Firebase Analytics — policies.google.com/privacy

Firebase Analytics helps us understand how users interact with the App, analyze feature usage, measure App performance, and improve the overall user experience.

Firebase Analytics may collect information such as device information, app interactions, usage data, and other technical information associated with your use of the App.

We do not provide Firebase Analytics with access to your personal media or creative projects.

Third-party services process information only as reasonably necessary to provide their respective services.

We do not sell your personal information to third parties.

B. Advertising and attribution

Meta Platforms, Inc. — facebook.com/privacy/policy

We use Meta’s software development kit (SDK) to measure the effectiveness of our advertising campaigns on Meta platforms and to attribute app installations and other app events to advertising campaigns.

The Meta SDK may collect information such as device or installation identifiers, advertising identifiers, app interactions, usage information, and other technical information associated with your use of the App. This information may be processed by Meta for advertising measurement, attribution, and campaign performance analysis.

Where required by applicable law and Apple’s App Tracking Transparency framework, we request your permission before using information for tracking purposes. If you do not grant permission, tracking-related processing that requires your permission will not be performed.

6 Data retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Media and creative content

Photos, videos, collages, carousel projects, layouts, and other creative content used by the App are processed and stored locally on your device.

We do not permanently store your personal photos, videos, or creative projects on our servers as part of the App’s standard editing features.

Analytics and advertising attribution information

Analytics and advertising attribution information may be retained for a limited period as necessary to understand App usage, measure feature and advertising performance, attribute app installations and other app events to advertising campaigns, improve the App, and maintain reliability.

Support information

Information you voluntarily provide through customer support may be retained for as long as reasonably necessary to respond to your request, resolve disputes, maintain support records, or comply with legal obligations.

Third-party services

Information processed by third-party service providers may be retained according to their respective privacy policies, contractual requirements, and legal obligations.

7 Data deletion

Because your photos, videos, creative projects, and exported designs are generally stored on your device, you can delete this content by deleting the relevant project or file from your device.

You may also delete the App from your device, which may remove locally stored App data according to Apple’s operating system behavior.

You may request access to, correction of, or deletion of personal information associated with your use of the App by contacting us at [email protected].

We generally respond to valid privacy requests within thirty (30) days.

Before processing certain requests, we may ask for information reasonably necessary to verify your identity and protect your privacy.

Certain information may be retained where necessary to:

• Comply with applicable laws or legal obligations
• Detect or prevent fraud, abuse, or security incidents
• Resolve disputes
• Enforce our legal agreements
• Protect the rights, property, and safety of our users, services, or others

8 Data security

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, misuse, or destruction.

These safeguards may include secure communication protocols, access controls, authentication mechanisms, limited access to information on a need-to-know basis, and the use of reputable third-party service providers that maintain appropriate security practices.

Because your media and creative projects are primarily processed and stored locally on your device, the security of your device, operating system, and device passcode also plays an important role in protecting your content.

No method of electronic transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9 International data transfers

Where personal information is processed by third-party service providers, that information may be processed in countries other than your country of residence, including the United States and other jurisdictions where those providers operate.

These countries may have data protection laws that differ from those in your country.

Where required by applicable law, appropriate safeguards may be used for international transfers, including contractual protections and other lawful transfer mechanisms.

10 Legal bases for processing (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction with similar data protection laws, we process personal information only where we have a lawful basis to do so.

Depending on the circumstances, these legal bases may include:

• Consent, where you have provided permission for a specific processing activity
• Performance of a contract, where processing is necessary to provide the App or requested functionality
• Legitimate interests, including improving the App, analyzing usage, maintaining security, preventing fraud, and protecting our services, where those interests are not overridden by your rights and freedoms
• Legal obligations, where processing is necessary to comply with applicable law

Where required by law, you may withdraw consent at any time.

11 Your privacy rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of personal information
• The right to restrict or object to certain processing
• The right to data portability
• The right to withdraw consent where processing is based on consent

To exercise your rights, contact us at [email protected].

We may need to verify your identity before processing certain requests.

We aim to respond to valid privacy requests within thirty (30) days, or within the period required by applicable law.

You may also have the right to lodge a complaint with your local data protection authority.

12 California privacy rights (CCPA / CPRA)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Subject to applicable law, these rights may include:

• The right to know what categories of personal information we collect and how they are used
• The right to request access to personal information
• The right to request deletion of personal information, subject to applicable exceptions
• The right to request correction of inaccurate personal information
• The right to know whether personal information is disclosed or shared with third parties
• The right to opt out of the sale or sharing of personal information, where applicable
• The right not to receive discriminatory treatment for exercising your privacy rights

We do not sell personal information as defined under the CCPA/CPRA.

To submit a privacy request, contact [email protected].

13 Children’s privacy

The App is not directed to children under the age of 13, or the applicable minimum age in your jurisdiction. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13 without appropriate authorization where required, we will take reasonable steps to delete that information promptly.

Where required by applicable law, additional age-related protections may apply to users under the age of majority in their jurisdiction.

14 Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Applicable laws or regulations
• Our privacy practices
• The features or functionality of the App
• The third-party services we use

When material changes are made, we will update the “Last updated” date at the beginning of this Privacy Policy and, where appropriate, provide additional notice within the App.

We encourage you to review this Privacy Policy periodically.

15 Contact information

If you have questions, concerns, or complaints about this Privacy Policy, our data collection practices, or how your information is processed, please contact us at [email protected].

We may request information reasonably necessary to verify your identity before responding to privacy requests. We will make reasonable efforts to respond to inquiries as promptly as practicable.